FAQs

My Order hasn’t arrived, Why?

Typically Orders are shipped out the Next Working Day but due to Higher Shipment Demands, Delivery from Post Office may take a little longer.

Make sure you’ve given enough time for your orders to arrive. Contact your local Post Office/Delivery Centre

Our orders are all sent out with a tracking number and typically with a request to sign upon delivery. You should naturally received updates via email or sms if you’ve left your contact details at checkout.

All our products are well packaged to maintain quality and great condition upon delivery. However, we are not responsible for any LOST, DAMAGED or STOLEN packages. Again, best to contact your local post office/delivery centre/courier service for compensation - Evidence Required.

If you are still having concerns about receiving your order, please email us at larainabeauty@gmail.com with any evidence of your concerns.

☀️ Morning Comfort Ritual
A soft, adaptable start for your skin.
Dawn ritual
🌸Spring Reset Ritual
Refresh and renew your skin with our gentle three-step ritual. Awaken your natural glow for spring

Seasonal Ritual
🌙 Evening Deep Care Ritual
Restore comfort and softness before rest.
Dusk Ritual